http://www.customersarecool.com Putting the customer back in focus Tue, 16 Mar 2010 23:13:03 +0000 http://wordpress.org/?v=2.9.2 en hourly 1 http://www.customersarecool.com/2009/12/08/amazon-com-mitigating-fear-of-losing-control/ http://www.customersarecool.com/2009/12/08/amazon-com-mitigating-fear-of-losing-control/#comments Tue, 08 Dec 2009 22:47:20 +0000 Erik http://www.customersarecool.com/?p=152 http://www.customersarecool.com/2009/12/08/amazon-com-mitigating-fear-of-losing-control/feed/ 1 http://www.customersarecool.com/2009/11/30/still-not-getting-the-basics-right/ http://www.customersarecool.com/2009/11/30/still-not-getting-the-basics-right/#comments Sun, 29 Nov 2009 23:00:43 +0000 Erik http://www.customersarecool.com/?p=120 http://www.customersarecool.com/2009/11/30/still-not-getting-the-basics-right/feed/ 21 http://www.customersarecool.com/2009/11/22/relationskipping-relationworshipping-it-all-depends-on-the-market/ http://www.customersarecool.com/2009/11/22/relationskipping-relationworshipping-it-all-depends-on-the-market/#comments Sun, 22 Nov 2009 21:02:21 +0000 Erik http://www.customersarecool.com/?p=80 http://www.customersarecool.com/2009/11/22/relationskipping-relationworshipping-it-all-depends-on-the-market/feed/ 0