Customers Are Cool » December 2009 http://www.customersarecool.com Putting the customer back in focus Tue, 16 Mar 2010 23:13:03 +0000 http://wordpress.org/?v=2.9.2 en hourly 1 Social networks or cyberspace anonymity: those who do and those who don’t http://www.customersarecool.com/2009/12/18/social-networks-or-cyberspace-anonymity-those-who-do-and-those-who-dont/ http://www.customersarecool.com/2009/12/18/social-networks-or-cyberspace-anonymity-those-who-do-and-those-who-dont/#comments Fri, 18 Dec 2009 21:30:10 +0000 Erik http://www.customersarecool.com/?p=164 http://www.customersarecool.com/2009/12/18/social-networks-or-cyberspace-anonymity-those-who-do-and-those-who-dont/feed/ 1 Organisations in Cyberspace: Permission Asset CRM considerations http://www.customersarecool.com/2009/12/11/organisations-in-cyberspace-permission-asset-crm-considerations/ http://www.customersarecool.com/2009/12/11/organisations-in-cyberspace-permission-asset-crm-considerations/#comments Fri, 11 Dec 2009 12:47:52 +0000 Erik http://www.customersarecool.com/?p=158 http://www.customersarecool.com/2009/12/11/organisations-in-cyberspace-permission-asset-crm-considerations/feed/ 3 Amazon.com: Mitigating fear of losing…… control http://www.customersarecool.com/2009/12/08/amazon-com-mitigating-fear-of-losing-control/ http://www.customersarecool.com/2009/12/08/amazon-com-mitigating-fear-of-losing-control/#comments Tue, 08 Dec 2009 22:47:20 +0000 Erik http://www.customersarecool.com/?p=152 http://www.customersarecool.com/2009/12/08/amazon-com-mitigating-fear-of-losing-control/feed/ 1 Teleportation of customer data for CRM http://www.customersarecool.com/2009/12/07/teleportation-of-customer-data-for-crm/ http://www.customersarecool.com/2009/12/07/teleportation-of-customer-data-for-crm/#comments Mon, 07 Dec 2009 21:34:08 +0000 Erik http://www.customersarecool.com/?p=146 http://www.customersarecool.com/2009/12/07/teleportation-of-customer-data-for-crm/feed/ 1 Not enough customer information? Time to get paranoid. http://www.customersarecool.com/2009/12/04/not-enough-information-get-paranoid/ http://www.customersarecool.com/2009/12/04/not-enough-information-get-paranoid/#comments Fri, 04 Dec 2009 19:38:38 +0000 Erik http://www.customersarecool.com/?p=136 http://www.customersarecool.com/2009/12/04/not-enough-information-get-paranoid/feed/ 0 Are we collecting numbers…. or real people? http://www.customersarecool.com/2009/12/02/are-we-collecting-numbers-or-real-people/ http://www.customersarecool.com/2009/12/02/are-we-collecting-numbers-or-real-people/#comments Wed, 02 Dec 2009 22:50:45 +0000 Erik http://www.customersarecool.com/?p=132 http://www.customersarecool.com/2009/12/02/are-we-collecting-numbers-or-real-people/feed/ 0