Customers Are Cool » Social Networks and CRM http://www.customersarecool.com Putting the customer back in focus Tue, 16 Mar 2010 23:13:03 +0000 http://wordpress.org/?v=2.9.2 en hourly 1 Predicting the next step in Customer Management http://www.customersarecool.com/2010/02/03/predicting-the-next-step-in-customer-management/ http://www.customersarecool.com/2010/02/03/predicting-the-next-step-in-customer-management/#comments Wed, 03 Feb 2010 07:54:55 +0000 Erik http://www.customersarecool.com/?p=172 http://www.customersarecool.com/2010/02/03/predicting-the-next-step-in-customer-management/feed/ 5 Social networks or cyberspace anonymity: those who do and those who don’t http://www.customersarecool.com/2009/12/18/social-networks-or-cyberspace-anonymity-those-who-do-and-those-who-dont/ http://www.customersarecool.com/2009/12/18/social-networks-or-cyberspace-anonymity-those-who-do-and-those-who-dont/#comments Fri, 18 Dec 2009 21:30:10 +0000 Erik http://www.customersarecool.com/?p=164 http://www.customersarecool.com/2009/12/18/social-networks-or-cyberspace-anonymity-those-who-do-and-those-who-dont/feed/ 1 Organisations in Cyberspace: Permission Asset CRM considerations http://www.customersarecool.com/2009/12/11/organisations-in-cyberspace-permission-asset-crm-considerations/ http://www.customersarecool.com/2009/12/11/organisations-in-cyberspace-permission-asset-crm-considerations/#comments Fri, 11 Dec 2009 12:47:52 +0000 Erik http://www.customersarecool.com/?p=158 http://www.customersarecool.com/2009/12/11/organisations-in-cyberspace-permission-asset-crm-considerations/feed/ 3 Are we collecting numbers…. or real people? http://www.customersarecool.com/2009/12/02/are-we-collecting-numbers-or-real-people/ http://www.customersarecool.com/2009/12/02/are-we-collecting-numbers-or-real-people/#comments Wed, 02 Dec 2009 22:50:45 +0000 Erik http://www.customersarecool.com/?p=132 http://www.customersarecool.com/2009/12/02/are-we-collecting-numbers-or-real-people/feed/ 0 Social Networks are ‘organising the world’s people’. Start Nudging your Network Niches. http://www.customersarecool.com/2009/11/27/social-networks-are-organize-the-worlds-people-wed-better-get-our-socks-on-fast/ http://www.customersarecool.com/2009/11/27/social-networks-are-organize-the-worlds-people-wed-better-get-our-socks-on-fast/#comments Fri, 27 Nov 2009 12:39:27 +0000 Erik http://www.customersarecool.com/?p=92 http://www.customersarecool.com/2009/11/27/social-networks-are-organize-the-worlds-people-wed-better-get-our-socks-on-fast/feed/ 1