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	<title>Customers Are Cool &#187; Uncategorized</title>
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	<description>Putting the customer back in focus</description>
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		<title>Twitter Weekly Updates for 2010-01-31</title>
		<link>http://www.customersarecool.com/2010/01/31/twitter-weekly-updates-for-2010-01-31/</link>
		<comments>http://www.customersarecool.com/2010/01/31/twitter-weekly-updates-for-2010-01-31/#comments</comments>
		<pubDate>Sun, 31 Jan 2010 20:41:00 +0000</pubDate>
		<dc:creator>Erik</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[tweets]]></category>

		<guid isPermaLink="false">http://www.customersarecool.com/2010/01/31/twitter-weekly-updates-for-2010-01-31/</guid>
		<description><![CDATA[
After a long winter break Customersrcool started blogging again.
The drive to bring the customer back in focus continues. #

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			Share this on ]]></description>
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		<slash:comments>1</slash:comments>
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		<title>Treat everyone as your customer for just one day</title>
		<link>http://www.customersarecool.com/2010/01/29/treat-everyone-as-your-customer-for-just-one-day/</link>
		<comments>http://www.customersarecool.com/2010/01/29/treat-everyone-as-your-customer-for-just-one-day/#comments</comments>
		<pubDate>Fri, 29 Jan 2010 17:27:30 +0000</pubDate>
		<dc:creator>Erik</dc:creator>
				<category><![CDATA[January 2010]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[cool customers]]></category>
		<category><![CDATA[customers]]></category>
		<category><![CDATA[customers are cool]]></category>
		<category><![CDATA[Erik van Geest]]></category>
		<category><![CDATA[goals]]></category>
		<category><![CDATA[life]]></category>
		<category><![CDATA[Service]]></category>
		<category><![CDATA[stakeholders]]></category>
		<category><![CDATA[success]]></category>

		<guid isPermaLink="false">http://www.customersarecool.com/?p=166</guid>
		<description><![CDATA[Just bear with me on this one. Around 10 years ago I learned about stakeholder mapping. A stakeholder map, for those of you who don't know, is a big old spider web with you in the middle and everyone who has a stake in your life mapped somewhere around you in the web. Those with a big stake are mapped close to the center, those with a smaller stake further to the outside.

Now, just see what happens if you treat all your stakeholders as if they were your customer. In a sense, if they have a stake in your life, they can influence it. In the same way that customers can influence a company they engage with. 
]]></description>
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		<slash:comments>6</slash:comments>
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		<title>Twitter Weekly Updates for 2009-12-13</title>
		<link>http://www.customersarecool.com/2009/12/13/twitter-weekly-updates-for-2009-12-13/</link>
		<comments>http://www.customersarecool.com/2009/12/13/twitter-weekly-updates-for-2009-12-13/#comments</comments>
		<pubDate>Sun, 13 Dec 2009 21:41:00 +0000</pubDate>
		<dc:creator>Erik</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[tweets]]></category>

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Thinking of an editiorial schedule for my blog customersarecool.com with a subject area for each publishing day. Monday Wednesday Friday. #
Anyway, publishing blog &#34;Applying teleportation theory to customer data&#34; later on today, 7th December 2009 #
Business blogs that write themselves and customer data teleportation for your CRM systems. Sometimes you need fantasy to end-point vision. ]]></description>
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		<title>Twitter Weekly Updates for 2009-12-06</title>
		<link>http://www.customersarecool.com/2009/12/06/twitter-weekly-updates-for-2009-12-06/</link>
		<comments>http://www.customersarecool.com/2009/12/06/twitter-weekly-updates-for-2009-12-06/#comments</comments>
		<pubDate>Sun, 06 Dec 2009 21:41:00 +0000</pubDate>
		<dc:creator>Erik</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[tweets]]></category>

		<guid isPermaLink="false">http://www.customersarecool.com/2009/12/06/twitter-weekly-updates-for-2009-12-06/</guid>
		<description><![CDATA[
Still not getting the basics right. &#8211; http://www.customersarecool.com/120 #
Realising how right I was in starting customers are cool. It&#39;s time indeed we put the customer back in focus in everything we do. #
Last blog before it&#39;s December:
http://www.customersarecool.com/2009/11/30/do-you-know-who-your-real-customer-is/ #
Seven CRM lessons to take from 2009: http://bit.ly/80KRAH via @addthis #
I have had some really interesting coincidents lately ]]></description>
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