http://www.customersarecool.com Putting the customer back in focus Tue, 16 Mar 2010 23:13:03 +0000 http://wordpress.org/?v=2.9.2 en hourly 1 http://www.customersarecool.com/2010/03/17/challenge-to-say-no/ http://www.customersarecool.com/2010/03/17/challenge-to-say-no/#comments Tue, 16 Mar 2010 23:08:40 +0000 Erik http://www.customersarecool.com/?p=185 http://www.customersarecool.com/2010/03/17/challenge-to-say-no/feed/ 5 http://www.customersarecool.com/2010/02/03/predicting-the-next-step-in-customer-management/ http://www.customersarecool.com/2010/02/03/predicting-the-next-step-in-customer-management/#comments Wed, 03 Feb 2010 07:54:55 +0000 Erik http://www.customersarecool.com/?p=172 http://www.customersarecool.com/2010/02/03/predicting-the-next-step-in-customer-management/feed/ 5 http://www.customersarecool.com/2009/11/30/still-not-getting-the-basics-right/ http://www.customersarecool.com/2009/11/30/still-not-getting-the-basics-right/#comments Sun, 29 Nov 2009 23:00:43 +0000 Erik http://www.customersarecool.com/?p=120 http://www.customersarecool.com/2009/11/30/still-not-getting-the-basics-right/feed/ 21 http://www.customersarecool.com/2009/11/11/crm-is-not-a-fashion-accessory-it%e2%80%99s-elementary-clothing/ http://www.customersarecool.com/2009/11/11/crm-is-not-a-fashion-accessory-it%e2%80%99s-elementary-clothing/#comments Wed, 11 Nov 2009 11:21:23 +0000 Erik http://www.customersarecool.com/?p=15 http://www.customersarecool.com/2009/11/11/crm-is-not-a-fashion-accessory-it%e2%80%99s-elementary-clothing/feed/ 1 http://www.customersarecool.com/2009/11/07/the-customers-are-cool-question/ http://www.customersarecool.com/2009/11/07/the-customers-are-cool-question/#comments Sat, 07 Nov 2009 20:03:17 +0000 Erik http://www.customersarecool.com/?p=5 http://www.customersarecool.com/2009/11/07/the-customers-are-cool-question/feed/ 0