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Posts Tagged ‘ chameleon ’

Social networks or cyberspace anonymity: those who do and those who don’t

  • December 18th, 2009
  • Posted in CRM Reflections . December 2009 . Organisations in Cyberspace . Social Networks and CRM
  • By Erik

The world of social media seems to be dividing up into two groups: Those who do and those who don’t. Those who do are happy to be out there, presenting themselves, promoting themselves, adding this new medium to their portfolio of communication. They leverage perceived risk with opportunity. Those who don’t prefer to remain cyberspace-anonymous, worry about misrepresenting themselves, prefer traditional means of communication, resist with all their might. Perhaps they even resist against better judgement. Perhaps[ READ MORE ]

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More reading

  • Challenge to say no
  • The Interactive Voice Response Blunder
  • Predicting the next step in Customer Management
  • Twitter Weekly Updates for 2010-01-31
  • Treat everyone as your customer for just one day
  • Social networks or cyberspace anonymity: those who do and those who don’t
  • Twitter Weekly Updates for 2009-12-13
  • Organisations in Cyberspace: Permission Asset CRM considerations
  • Amazon.com: Mitigating fear of losing…… control
  • Teleportation of customer data for CRM
  • Twitter Weekly Updates for 2009-12-06
  • Not enough customer information? Time to get paranoid.
  • Are we collecting numbers…. or real people?
  • Do you know who your REAL customer is?
  • Still not getting the basics right.

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