Customers Are Cool » core business processes http://www.customersarecool.com Putting the customer back in focus Tue, 16 Mar 2010 23:13:03 +0000 http://wordpress.org/?v=2.9.2 en hourly 1 Do you know who your REAL customer is? http://www.customersarecool.com/2009/11/30/do-you-know-who-your-real-customer-is/ http://www.customersarecool.com/2009/11/30/do-you-know-who-your-real-customer-is/#comments Mon, 30 Nov 2009 20:36:19 +0000 Erik http://www.customersarecool.com/?p=126 http://www.customersarecool.com/2009/11/30/do-you-know-who-your-real-customer-is/feed/ 1 Still not getting the basics right. http://www.customersarecool.com/2009/11/30/still-not-getting-the-basics-right/ http://www.customersarecool.com/2009/11/30/still-not-getting-the-basics-right/#comments Sun, 29 Nov 2009 23:00:43 +0000 Erik http://www.customersarecool.com/?p=120 http://www.customersarecool.com/2009/11/30/still-not-getting-the-basics-right/feed/ 21 The issue of being not-boring http://www.customersarecool.com/2009/11/10/the-issue-of-being-not-boring/ http://www.customersarecool.com/2009/11/10/the-issue-of-being-not-boring/#comments Mon, 09 Nov 2009 23:02:19 +0000 Erik http://www.customersarecool.com/?p=12 http://www.customersarecool.com/2009/11/10/the-issue-of-being-not-boring/feed/ 1