http://www.customersarecool.com Putting the customer back in focus Tue, 16 Mar 2010 23:13:03 +0000 http://wordpress.org/?v=2.9.2 en hourly 1 http://www.customersarecool.com/2010/02/03/predicting-the-next-step-in-customer-management/ http://www.customersarecool.com/2010/02/03/predicting-the-next-step-in-customer-management/#comments Wed, 03 Feb 2010 07:54:55 +0000 Erik http://www.customersarecool.com/?p=172 http://www.customersarecool.com/2010/02/03/predicting-the-next-step-in-customer-management/feed/ 5