Customers Are Cool » customer opinion http://www.customersarecool.com Putting the customer back in focus Tue, 16 Mar 2010 23:13:03 +0000 http://wordpress.org/?v=2.9.2 en hourly 1 Challenge to say no http://www.customersarecool.com/2010/03/17/challenge-to-say-no/ http://www.customersarecool.com/2010/03/17/challenge-to-say-no/#comments Tue, 16 Mar 2010 23:08:40 +0000 Erik http://www.customersarecool.com/?p=185 http://www.customersarecool.com/2010/03/17/challenge-to-say-no/feed/ 5 Organisations in Cyberspace: Permission Asset CRM considerations http://www.customersarecool.com/2009/12/11/organisations-in-cyberspace-permission-asset-crm-considerations/ http://www.customersarecool.com/2009/12/11/organisations-in-cyberspace-permission-asset-crm-considerations/#comments Fri, 11 Dec 2009 12:47:52 +0000 Erik http://www.customersarecool.com/?p=158 http://www.customersarecool.com/2009/12/11/organisations-in-cyberspace-permission-asset-crm-considerations/feed/ 3 Do you know who your REAL customer is? http://www.customersarecool.com/2009/11/30/do-you-know-who-your-real-customer-is/ http://www.customersarecool.com/2009/11/30/do-you-know-who-your-real-customer-is/#comments Mon, 30 Nov 2009 20:36:19 +0000 Erik http://www.customersarecool.com/?p=126 http://www.customersarecool.com/2009/11/30/do-you-know-who-your-real-customer-is/feed/ 1 Still not getting the basics right. http://www.customersarecool.com/2009/11/30/still-not-getting-the-basics-right/ http://www.customersarecool.com/2009/11/30/still-not-getting-the-basics-right/#comments Sun, 29 Nov 2009 23:00:43 +0000 Erik http://www.customersarecool.com/?p=120 http://www.customersarecool.com/2009/11/30/still-not-getting-the-basics-right/feed/ 21 Social Networks are ‘organising the world’s people’. Start Nudging your Network Niches. http://www.customersarecool.com/2009/11/27/social-networks-are-organize-the-worlds-people-wed-better-get-our-socks-on-fast/ http://www.customersarecool.com/2009/11/27/social-networks-are-organize-the-worlds-people-wed-better-get-our-socks-on-fast/#comments Fri, 27 Nov 2009 12:39:27 +0000 Erik http://www.customersarecool.com/?p=92 http://www.customersarecool.com/2009/11/27/social-networks-are-organize-the-worlds-people-wed-better-get-our-socks-on-fast/feed/ 1 Self-service or ‘Shelf-service’? Get it right first time. http://www.customersarecool.com/2009/11/14/self-service-or-shelf-service-get-it-right-first-time/ http://www.customersarecool.com/2009/11/14/self-service-or-shelf-service-get-it-right-first-time/#comments Sat, 14 Nov 2009 20:07:26 +0000 Erik http://www.customersarecool.com/?p=43 http://www.customersarecool.com/2009/11/14/self-service-or-shelf-service-get-it-right-first-time/feed/ 0