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	<title>Customers Are Cool &#187; cyberspace opportunity</title>
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		<title>Social networks or cyberspace anonymity: those who do and those who don&#8217;t</title>
		<link>http://www.customersarecool.com/2009/12/18/social-networks-or-cyberspace-anonymity-those-who-do-and-those-who-dont/</link>
		<comments>http://www.customersarecool.com/2009/12/18/social-networks-or-cyberspace-anonymity-those-who-do-and-those-who-dont/#comments</comments>
		<pubDate>Fri, 18 Dec 2009 21:30:10 +0000</pubDate>
		<dc:creator>Erik</dc:creator>
				<category><![CDATA[CRM Reflections]]></category>
		<category><![CDATA[December 2009]]></category>
		<category><![CDATA[Organisations in Cyberspace]]></category>
		<category><![CDATA[Social Networks and CRM]]></category>
		<category><![CDATA[chameleon]]></category>
		<category><![CDATA[chat]]></category>
		<category><![CDATA[CRM facts]]></category>
		<category><![CDATA[customer contact]]></category>
		<category><![CDATA[cyberspace opportunity]]></category>
		<category><![CDATA[cyberspace-anonymous]]></category>
		<category><![CDATA[do social media]]></category>
		<category><![CDATA[environmental information online]]></category>
		<category><![CDATA[instant messaging]]></category>
		<category><![CDATA[internet misrepresentation]]></category>
		<category><![CDATA[internet opportunity]]></category>
		<category><![CDATA[new medium]]></category>
		<category><![CDATA[on-line tracking]]></category>
		<category><![CDATA[opportunity finds you]]></category>
		<category><![CDATA[portfolio of communication]]></category>
		<category><![CDATA[presenting themselves]]></category>
		<category><![CDATA[promoting themselves]]></category>
		<category><![CDATA[self service]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[traditional means of communication]]></category>
		<category><![CDATA[Transparency]]></category>

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		<description><![CDATA[The world of social media seems to be dividing up into two groups: Those who do and those who don’t.

Those who do are happy to be out there, presenting themselves, promoting themselves, adding this new medium to their portfolio of communication. They leverage perceived risk with opportunity.

Those who don’t prefer to remain cyberspace-anonymous, worry about misrepresenting themselves, prefer traditional means of communication, resist with all their might. 

Perhaps they even resist against better judgement. Perhaps]]></description>
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