http://www.customersarecool.com Putting the customer back in focus Tue, 16 Mar 2010 23:13:03 +0000 http://wordpress.org/?v=2.9.2 en hourly 1 http://www.customersarecool.com/2009/12/04/not-enough-information-get-paranoid/ http://www.customersarecool.com/2009/12/04/not-enough-information-get-paranoid/#comments Fri, 04 Dec 2009 19:38:38 +0000 Erik http://www.customersarecool.com/?p=136 http://www.customersarecool.com/2009/12/04/not-enough-information-get-paranoid/feed/ 0 http://www.customersarecool.com/2009/11/30/do-you-know-who-your-real-customer-is/ http://www.customersarecool.com/2009/11/30/do-you-know-who-your-real-customer-is/#comments Mon, 30 Nov 2009 20:36:19 +0000 Erik http://www.customersarecool.com/?p=126 http://www.customersarecool.com/2009/11/30/do-you-know-who-your-real-customer-is/feed/ 1 http://www.customersarecool.com/2009/11/30/still-not-getting-the-basics-right/ http://www.customersarecool.com/2009/11/30/still-not-getting-the-basics-right/#comments Sun, 29 Nov 2009 23:00:43 +0000 Erik http://www.customersarecool.com/?p=120 http://www.customersarecool.com/2009/11/30/still-not-getting-the-basics-right/feed/ 21 http://www.customersarecool.com/2009/11/28/come-and-go-with-a-smile-a-pre-condition/ http://www.customersarecool.com/2009/11/28/come-and-go-with-a-smile-a-pre-condition/#comments Sat, 28 Nov 2009 20:19:37 +0000 Erik http://www.customersarecool.com/?p=103 http://www.customersarecool.com/2009/11/28/come-and-go-with-a-smile-a-pre-condition/feed/ 0